Features

AI agents that take action over calls, WhatsApp and chat.

The agents talk to your leads and handle the tasks needed before, during and after every interaction. When they're done, all the information is updated in your CRM.

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Reshape dashboard with the list of AI agents

Your agents, on every channel

Calls

Answer inbound calls and make outbound calls

Your agents can call leads or answer inbound calls. They can answer questions, qualify the lead, book an appointment, send emails or transfer the conversation directly to someone on your team.

WhatsApp

End-to-end conversations on WhatsApp

Start WhatsApp conversations or reply to incoming messages to answer questions, send documents, collect information, book appointments or follow up. If the conversation needs a person, hand it off directly to your team.

Web chat

A website chatbot run by an AI agent, 24/7

Forget building decision trees for generic chatbots. Let the agent handle your website chat to capture leads and answer your visitors' questions.

Campaign setup screen with channels, schedules and contact attempts

Campaigns

Launch manual or automated campaigns

Reach entire databases and decide how you want to follow up with each lead.

Set contact hours, the number of attempts and what should happen when someone doesn't respond.

Combine calls and WhatsApp to keep trying to reach the lead without your team having to do it manually.

Custom action setup screen

Actions

Run custom actions automatically

The agent can book an appointment, send information, update data or trigger any action you've defined. That way, the next step can be done before the conversation even ends.

Conversation detail showing the transcript of a call transfer

Call transfer

Transfer the conversation to your team when needed

Define the situations where you want a person to step in. When one of them occurs, the agent can transfer the call directly to your team without dropping the conversation.

Multilingual

More than 70 languages available

The agents automatically detect the caller's language and adapt in the middle of the conversation.

Ultra-human voices

Choose how your agent sounds

Pick a voice from our library or clone your own. The voices sound ultra-human and adapt to the language and accent of each conversation.

Analytics

Reports, insights and sentiment analysis

Extract insights from all your campaigns to better understand your leads, see what's working and build your sales knowledge.

Integrations

Connect the tools you already use

Integrate your agents with your systems to work from the same data, update information and automate what happens before and after every conversation.

Don't see your tool? We'll connect it.

Reshape connects with your CRM, calendars, email and the other tools your team already uses. If you use something else, connect it via n8n, Zapier or Make, or build a custom integration with our API and webhooks.

  • Look up each lead's information before the conversation.
  • Update your CRM with the outcome of every conversation.
  • Start conversations from your own processes.
View API documentation
  • CRM

    HubSpot

    Look up each lead's information in HubSpot and update it automatically after every conversation.

  • CRM

    Salesforce

    Look up each lead's information in Salesforce and update it automatically after every conversation.

  • CRM

    Zoho CRM

    Look up each lead's information in Zoho CRM and update it automatically after every conversation.

  • CRM

    Odoo

    Look up each lead's information in Odoo and update it automatically after every conversation.

  • Automation

    n8n

    Connect Reshape with n8n to launch calls or messages from your workflows and send the outcome of every conversation to any tool.

  • Automation

    Zapier

    Connect Reshape with Zapier to launch calls or messages from your workflows and send the outcome of every conversation to any tool.

  • Automation

    Make

    Connect Reshape with Make to launch calls or messages from your workflows and send the outcome of every conversation to any tool.

  • Communication

    WhatsApp Business

    Connected through Meta's official infrastructure as a Meta Tech Provider, for stable, secure conversations with your leads.

  • Calendar

    Google Calendar

    The agent checks availability in Google Calendar and confirms appointments with no manual work.

  • CRM

    Pipedrive

    Look up each lead's information in Pipedrive and update it automatically after every conversation.

  • CRM

    Dynamics 365

    Look up each lead's information in Dynamics 365 and update it automatically after every conversation.

  • CRM

    monday CRM

    Look up each lead's information in monday CRM and update it automatically after every conversation.

  • CRM

    ActiveCampaign

    Look up each lead's information in ActiveCampaign and update it automatically after every conversation.

  • CRM

    Freshsales

    Look up each lead's information in Freshsales and update it automatically after every conversation.

  • CRM

    Close

    Look up each lead's information in Close and update it automatically after every conversation.

  • CRM

    Copper

    Look up each lead's information in Copper and update it automatically after every conversation.

  • CRM

    Keap

    Look up each lead's information in Keap and update it automatically after every conversation.

  • CRM

    Insightly

    Look up each lead's information in Insightly and update it automatically after every conversation.

Automate actions

Use the outcome of a conversation to automatically run the actions you need.

  • Qualified lead → Book appointment
  • Asks about scholarships → Send email
  • New data → Update CRM
  • Needs an advisor → Alert the team
  • Form submitted → Send WhatsApp
  • New lead → Call
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