Legal information

ReshapeOS provides information about our technology solutions and, in particular, about our artificial intelligence-based sales assistant for the education sector.

Through the website, the user can learn about the features and potential applications of ReshapeOS, contact our team and request or book a product demonstration.

The information available on the website is primarily informational and commercial in nature and may be updated as our products and services evolve.

In order to request or book a demonstration of ReshapeOS, we may ask the user for certain personal and professional data, such as:

• first and last name;
• email address;
• company, institution or organization;
• job title or professional position; and
• any other information reasonably necessary to organize the demonstration.

Bookings may be managed through our own tools or through third-party meeting scheduling platforms.

By submitting a demonstration request, the user represents that the information provided is truthful and authorizes RESHAPE TECH, S.L. to use it to manage the request, contact the user and organize the corresponding meeting or demonstration.

Personal data will be processed in accordance with our Privacy Policy.

Requesting or booking a demo does not in itself constitute the purchase of ReshapeOS, nor does it oblige either party to subsequently enter into a commercial relationship.

The user undertakes to use the Service solely for lawful purposes and in a manner that does not harm the rights or interests of RESHAPE TECH, S.L., other users or third parties.

In particular, it is prohibited to:

• attempt to gain unauthorized access to the website, servers, systems or any part of the Service;
• interfere with, alter or impair the operation, availability, integrity or security of the Service;
• introduce viruses, malware, malicious code or any other harmful element;
• use automated systems in an abusive manner or in a way that places a disproportionate load on our infrastructure;
• use the Service to send unsolicited or unauthorized commercial communications;
• use the content of the Service in a manner that infringes the intellectual or industrial property rights of RESHAPE TECH, S.L. or of third parties; and
• use the Service for any activity contrary to applicable law.

RESHAPE TECH, S.L. may restrict or block access to the Service where there are reasonable indications of fraudulent, unlawful, abusive or harmful use.

The Service may include links, integrations or tools provided by third parties, including, among others, meeting booking platforms, web analytics tools and other technology services necessary for the operation of the website.

The use of such services may be subject to their own terms and conditions and privacy policies. RESHAPE TECH, S.L. does not control third-party services and shall not be liable for their content, availability, operation or privacy practices in respects that are beyond our control.

The inclusion of a third-party tool or link on ReshapeOS does not necessarily imply any partnership, sponsorship or endorsement relationship with that provider.

All intellectual and industrial property rights in ReshapeOS and in the elements that make up the Service, including, among others, software, code, designs, texts, graphics, interfaces, logos, trademarks, trade names, documentation and proprietary content, belong to RESHAPE TECH, S.L. or are used under the corresponding authorizations.

Access to the Service does not grant the user any ownership rights over such elements. The user may view and use the content solely for personal or professional purposes related to the evaluation of ReshapeOS services.

Any reproduction, distribution, modification, commercial exploitation or unauthorized use thereof is prohibited without the prior consent of RESHAPE TECH, S.L., except where such use is permitted by law.

RESHAPE TECH, S.L. may update, modify, expand, limit or withdraw content or features of the Service in order to adapt them to the evolution of the product or to technical, commercial, security or regulatory needs.

We may also update these Terms when necessary.

Where changes are materially relevant to users’ rights, they will be communicated or published in accordance with applicable law.

The current version of the Terms will be identified by its last updated date.

RESHAPE TECH, S.L. will take reasonable measures to ensure the proper operation and availability of the Service.

However, we cannot guarantee that the website will be available permanently, without interruption or entirely free of errors.

The Service and its content are provided on an “as available” basis and may be subject to change. The information published about ReshapeOS is general and informational in nature and, unless expressly stated otherwise, does not constitute a binding contractual offer.

RESHAPE TECH, S.L. does not guarantee that the information available on the Service will be suitable for all of the user’s particular needs or purposes.

The foregoing is without prejudice to any warranties and liabilities that cannot be excluded under applicable law.

ReshapeOS develops and offers solutions that incorporate artificial intelligence technologies.

The information presented on this website about such features is descriptive in nature and may evolve as the product is developed.

Where the user subsequently accesses artificial intelligence-based features, additional terms may apply regarding the operation of the product, the processing of information, generated outputs, technical limitations and permitted uses.

The mere use of this website or the booking of a demonstration does not necessarily entail access to such features.

To the fullest extent permitted by applicable law, RESHAPE TECH, S.L. shall not be liable for indirect or consequential damages arising solely from the use of, or inability to use, the website where such damages are not legally attributable to the Company. Nor shall RESHAPE TECH, S.L. be liable for interruptions or incidents caused by third-party services, telecommunications networks, force majeure or other circumstances beyond its reasonable control.

Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited by law.

RESHAPE TECH, S.L. will process the personal data obtained through the Service in accordance with applicable data protection law, including, where applicable, Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and applicable Spanish legislation.

Information regarding the purposes of processing, legal bases, recipients, data retention, data subjects’ rights and other matters related to the processing of personal data is available in our Privacy Policy.

Where the website uses cookies or other similar technologies, their use will additionally be governed by the corresponding Cookie Policy and, where necessary, by the consent management mechanism enabled on the website.

These Terms shall be governed by Spanish law.

Where the user acts as a business or professional and it is legally possible to agree on jurisdiction, any dispute relating to these Terms or to the Service shall be submitted to the Courts and Tribunals of Madrid, Spain, unless the parties expressly agree otherwise.

Where the user is legally considered a consumer, this provision shall not limit the rights or the jurisdiction to which the user is entitled under applicable mandatory law.

The controller of the personal data is RESHAPE TECH, S.L. Hereinafter, “Reshape”, “ReshapeOS”, “we”, “us” or “the Company”.

This Privacy Policy applies to personal data processed through the ReshapeOS website and, in particular, when the user:

• visits or browses our website;
• requests information about ReshapeOS;
• books or requests a demonstration;
• contacts our team;
• engages in commercial or pre-contractual communications with us; or
• interacts with the third-party tools, forms or services integrated into our website.

If the user subsequently purchases or directly uses the ReshapeOS platform, certain processing operations related to the provision of the service may be subject to additional data protection information or, in the case of business customers, to a specific data processing agreement.

Depending on how the user interacts with ReshapeOS, we may process the following categories of data.

3.1. Data provided directly by the user

When the user requests information, books a demonstration or contacts us, we may collect:

• first and last name;
• email address;
• telephone number, where provided;
• company, institution or organization;
• job title or professional position;
• information included in the request or message;
• date and time selected for a meeting; and
• any other information the user voluntarily chooses to provide to us.

We ask users not to provide personal information that is not necessary to handle their request.

3.2. Technical and browsing data

When the user accesses the website, certain technical data may be collected automatically, including, depending on the technologies used:

• IP address;
• device type;
• browser and operating system;
• technical identifiers;
• date and time of access;
• pages visited;
• approximate browsing duration;
• referring source or page; and
• information about interaction with the website.

The use of certain browsing data will depend on the cookies and technologies enabled and, where legally required, on the consent given by the user.

You can find more information in our Cookie Policy.

4.1. Handling information and contact requests

When the user contacts us, we process their data in order to receive, manage and respond to their inquiries.

The legal basis will be, depending on the circumstances, our legitimate interest in responding to the communications received or the taking of pre-contractual steps at the request of the data subject.

4.2. Handling demonstration requests and bookings

When the user requests a ReshapeOS demo, we use their data to:

• manage the request;
• arrange a date and time;
• contact the user;
• prepare the demonstration;
• understand the general needs of their organization; and
• send communications reasonably related to the request.

The legal basis is the taking of pre-contractual steps at the request of the data subject.

4.3. Maintaining commercial and pre-contractual relationships

When a company or professional expresses interest in ReshapeOS, we may process the professional data of its representatives or contact persons in order to manage the commercial relationship, prepare proposals, respond to inquiries and follow up on commercial discussions.

The legal basis may be the taking of pre-contractual steps and, where applicable, our legitimate interest in managing professional and commercial relationships.

4.4. Sending commercial communications

Where applicable, we may send information about ReshapeOS, news, products or services.

These communications will be sent only where there is a legal basis that permits it, including the user’s consent where required or, in the cases permitted by law, a prior relationship that allows the sending of communications about similar products or services.

The user may at any time request to stop receiving such communications by using the unsubscribe mechanism included in them or by contacting us.

4.5. Website security and operation

We may process certain technical data in order to maintain the security of the website, detect fraudulent or abusive activity, diagnose errors and ensure the proper operation of our systems.

The legal basis is our legitimate interest in maintaining the security, integrity and operation of the Service.

4.6. Analytics and measurement

Where we use analytics tools that require consent, the associated data will be processed only if the user has authorized the corresponding cookies or technologies.

The legal basis in these cases will be consent.

The user may withdraw or modify such consent through the cookie settings mechanism available on the website.

4.7. Compliance with legal obligations

We may also process certain data where necessary to comply with legal obligations or requests from competent authorities, or for the establishment, exercise or defense of legal claims.

The legal basis will be compliance with a legal obligation or, as applicable, our legitimate interest in defending our rights.

Fields identified as mandatory in our forms are necessary to process the corresponding request.

If the user does not provide such data, we may be unable to process a contact request or properly book a demonstration.

Any additional data not identified as mandatory will, in principle, be voluntary.

In order to operate ReshapeOS and manage certain features, we may use technology providers that process personal data on behalf of RESHAPE TECH, S.L.

Depending on the services actually enabled, these providers may include:

• hosting and infrastructure services;
• email and communications providers;
• platforms for scheduling meetings and demonstrations;
• analytics tools;
• security and maintenance providers; and
• other technology providers necessary to provide and administer our services.

Where such providers act as data processors, we will put in place the contractual measures required by data protection law.

The mere inclusion of a provider in this category does not mean that the data of every user is necessarily processed by that provider.

ReshapeOS may use measurement and analytics tools, such as Google Analytics or other equivalent solutions, to understand in aggregate how our website is used and to improve its operation.

Where these tools involve the use of cookies or technologies that are not strictly necessary, they will be activated in accordance with the user’s consent preferences and with the provisions of our Cookie Policy.

When users connect their Google account (for example, Google Calendar) to ReshapeOS, we only access the information strictly necessary to provide the features the user enables, such as checking availability and creating or managing events in their calendar.

The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

You can review this policy at: https://developers.google.com/terms/api-services-user-data-policy

We do not sell our users’ personal data.

Data may be disclosed or made available to third parties only where necessary and where there is a valid legal basis, including to:

• technology providers that provide services to us;
• professional advisors, where necessary;
• financial institutions or payment providers, where applicable;
• public administrations, courts, tribunals, law enforcement agencies or other authorities where there is a legal obligation; and
• third parties where necessary for the establishment, exercise or defense of legal claims.

Some of our technology providers may be located outside the European Economic Area or use infrastructure located in other countries.

Where an international transfer of personal data requires additional safeguards under the GDPR, RESHAPE TECH, S.L. will implement the applicable legally established mechanisms, such as adequacy decisions of the European Commission or standard contractual clauses, as appropriate.

Where necessary, you may request additional information about the applicable safeguards by contacting us.

We will retain personal data only for as long as necessary to fulfill the purpose for which it was collected.

As a general rule:

• data related to inquiries will be retained for as long as necessary to respond to them and carry out reasonable follow-up;
• data related to demonstration requests will be retained while the request is being handled and, where there is a potential commercial relationship, for the period reasonably necessary for its follow-up;
• data related to a contractual relationship will be retained for as long as that relationship remains in force and thereafter for the periods required by law;
• data used for commercial communications will be retained until the user withdraws consent, unsubscribes or objects to the processing, as applicable;
• data derived from cookies will be retained in accordance with the periods indicated in the Cookie Policy.

Once the relevant purpose has been fulfilled, the data may be kept duly blocked for the periods necessary to address any potential legal liabilities.

In accordance with the GDPR and other applicable legislation, the user may exercise the following rights, where applicable:

• Access

  find out what personal data we process about them.

• Rectification

  request the correction of inaccurate or incomplete data.

• Erasure

  request the deletion of their data where the legal requirements are met.

• Objection

  object to certain processing based on legitimate interest.

• Restriction

  request that we temporarily restrict certain processing.

• Portability

  receive certain data in a structured, commonly used and machine-readable format, or request its transmission to another controller where applicable.

• Withdrawal of consent

  withdraw previously given consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

If the user considers that the processing of their personal data infringes applicable law, they have the right to lodge a complaint with the competent data protection authority.

In Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD).

The user may also contact RESHAPE TECH, S.L. beforehand so that we can review and, where appropriate, resolve the matter raised.

RESHAPE TECH, S.L. will implement appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorized access, taking into account the nature of the data, the risks associated with the processing and the state of the art.

However, no system connected to the Internet can guarantee absolute security.

If the user provides personal data relating to another person, the user represents that they have a legitimate basis for doing so and will be responsible for providing that person, where necessary, with the relevant information about the processing of their data.

The user must refrain from providing us with personal data of third parties that is not necessary for the purpose pursued.

We may update this Privacy Policy when there are changes to our services, providers, data processing operations or legal requirements.

Where a change is particularly significant, we will take reasonable measures to inform affected users where necessary.

The date shown at the beginning of this Policy indicates when it was last updated.

Cookies are small files or pieces of information that a website may store on the user’s device when they visit it.

Among other functions, they make it possible to remember certain preferences, ensure the technical operation of the website or, where the user authorizes it, obtain information about how the website is used.

For the purposes of this policy, the term “cookies” also includes similar technologies that may be used for equivalent purposes.

The website may use the following categories:

Technical or necessary cookies

These are cookies necessary for the website to function properly and to provide features expressly requested by the user.

They may be used, for example, to:

• maintain the security of the website;
• manage certain technical functions;
• remember preferences related to cookie consent; or
• enable the proper operation of forms and other essential functions.

These cookies do not require consent when they are used exclusively for technically necessary purposes in accordance with applicable law.

Analytics cookies

These allow us to understand, on a statistical basis, how visitors interact with the website, for example, which pages are visited, how users navigate through them or from which pages users arrive.

Their purpose is to help us understand how the website performs and identify potential improvements.

Where these cookies require consent, they will not be installed until the user accepts them.

Third-party cookies

Some features of the website may rely on services provided by third parties.

For example, if a demonstration is booked through an external platform, that provider may use its own cookies when its service is accessed.

Cookies used directly by an external page or service will also be subject to the terms and policies of the relevant provider.

When the user first accesses the website, a panel or banner may be displayed allowing them to manage the cookies that require consent.

The user may:

• accept optional cookies;
• reject them; or
• configure their preferences by category.

Rejecting optional cookies will not, as a general rule, prevent the use of the essential features of the website.

Analytics, advertising or other non-necessary cookies will not be installed before consent is obtained where such consent is legally required.

Consent may subsequently be changed or withdrawn through the “Cookie Settings” link or panel available on the website.

Withdrawal of consent does not affect the lawfulness of any use made prior to such withdrawal.

The user may also delete cookies through their browser settings. Please note that blocking certain technical cookies may affect the operation of some features of a website.

When the user leaves ReshapeOS to voluntarily access an external service (for example, a platform used to book a demonstration), that service may set its own cookies.

In such cases, we recommend reviewing the privacy and cookie options provided directly by the third party.

If an external tool is integrated directly into ReshapeOS and uses non-necessary cookies, its activation must respect the user’s consent preferences where required by applicable law.

Cookies may be:

• Session cookies: these normally expire when the session ends or the browser is closed.
• Persistent cookies: these remain stored for a set period or until they are deleted.

The specific duration of each cookie used by ReshapeOS will be indicated in the cookie table of this policy or in the corresponding settings panel.

The technologies used by the website may change as ReshapeOS evolves.

When a tool is added, removed or replaced in a way that involves significant changes to the use of cookies, we will update this policy and, where applicable, request consent again.

The date shown at the beginning of the document indicates the last update.