WhatsApp example
Handle inbound conversations
The agent instantly replies to messages you receive on your WhatsApp number.
Meta Tech Provider
We are Meta Tech Providers
We connect Reshape directly to WhatsApp Business through Meta's official infrastructure.
Being a Meta Tech Provider means Reshape is authorized to integrate our technology with Meta's WhatsApp Business Platform.
We connect your agents to WhatsApp through the official infrastructure, with no unofficial workarounds.
Your organization keeps its WhatsApp Business account and we take care of the technical side.
Getting started
From your WhatsApp account to your agents, hassle-free
We use Meta's connection flow to link your WhatsApp Business account to Reshape and get your agents ready to operate from your number.
- 01
Your account
Keep your WhatsApp Business
Your organization remains the owner of its account and number.
- 02
Connection
Meta's official flow
We link your account to Reshape using Meta's connection flow.
- 03
Setup
Agents ready to go
We handle the technical side and get your agents ready.
- 04
Live
From your number
Your agents talk to your leads on WhatsApp from your own number.
What you can do
WhatsApp, as just another channel in Reshape
Start conversations
Message your leads at the right moment, for example as soon as they fill out a form.
Automate follow-ups
Combine WhatsApp with calls to keep trying to reach leads with no manual work.
Send information or files
Brochures, scholarship terms or documents, the moment the lead asks for them.
Use data from your systems
The agent pulls information from your CRM to personalize every conversation.
Hand off to your team
When a conversation needs a person, it routes it to your team with full context.
Why it matters
An official, stable connection that's ready to scale
Meta's official infrastructure
We integrate Reshape with Meta's WhatsApp Business Platform, not with unofficial workarounds.
Your account, your number
Your organization retains ownership of its WhatsApp Business account.
No technical work for you
We make sure the connection works within your agents and automations.
Connected to everything
Use it on its own or alongside voice, chatbot, CRM and the rest of your automations.
Frequently asked questions
Contact us to learn moreIt means Reshape is authorized to integrate its technology with Meta's WhatsApp Business Platform and to help connect its customers' WhatsApp Business accounts.
In short
Reshape connects to WhatsApp Business using Meta's official infrastructure, and we make sure that connection works within your agents and automations.
Try an agent